{"id":1604,"date":"2026-02-20T04:36:28","date_gmt":"2026-02-20T04:36:28","guid":{"rendered":"https:\/\/civitastalent.ap.applyflow.com\/?p=1604"},"modified":"2026-02-20T04:36:28","modified_gmt":"2026-02-20T04:36:28","slug":"employee-relations-industrial-relations-manager-infrastructure-organisation","status":"publish","type":"post","link":"https:\/\/www.civitastalent.com\/case-study\/employee-relations-industrial-relations-manager-infrastructure-organisation\/","title":{"rendered":"Employee Relations &#038; Industrial Relations Manager \u2013 Infrastructure Organisation"},"content":{"rendered":"<p><b>Client Profile<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Australian infrastructure organisation delivering major civil and infrastructure projects<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> Workforce exceeding 1,800 employees across project and operational environments<\/span><\/p>\n<p><b>Role Appointed<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Employee Relations &amp; Industrial Relations Manager<\/span><\/p>\n<p><b>Context<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The organisation was managing increased workforce complexity, including union engagement, enterprise agreement negotiations, and employee relations activity across major project environments.<\/span><\/p>\n<p><b>Challenge<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The organisation required experienced ER\/IR leadership capable of managing complex industrial relations environments.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The talent market contained limited ER\/IR professionals with infrastructure experience, and competing organisations were actively securing available talent.<\/span><\/p>\n<p><b>Approach<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Civitas Talent mapped 114 ER\/IR professionals across infrastructure, construction, and industrial sectors.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Direct engagement with passive candidates identified experienced ER\/IR leaders with relevant workforce and union engagement experience.<\/span><\/p>\n<p><b>Solution Delivered<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Successfully appointed ER\/IR Manager with over 14 years of industrial relations experience across infrastructure environments.<\/span><\/p>\n<p><b>Measured Impact<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Within 12 months:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Successfully supported enterprise agreement negotiations<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduced external legal reliance by 36%<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strengthened internal ER\/IR capability<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><b>Strategic Outcome<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Improved organisational stability and workforce relations capability.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The organisation was managing increased workforce complexity, including union engagement, enterprise agreement negotiations, and employee relations activity across major project environments.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","footnotes":""},"categories":[47],"tags":[],"class_list":["post-1604","post","type-post","status-publish","format-standard","hentry","category-case-study"],"acf":[],"post_author_name":"","post_authors_type":"","post_authors_from_team_members":false,"_links":{"self":[{"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/posts\/1604","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/comments?post=1604"}],"version-history":[{"count":1,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/posts\/1604\/revisions"}],"predecessor-version":[{"id":1619,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/posts\/1604\/revisions\/1619"}],"wp:attachment":[{"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/media?parent=1604"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/categories?post=1604"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/tags?post=1604"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}