{"id":1606,"date":"2026-02-20T04:38:20","date_gmt":"2026-02-20T04:38:20","guid":{"rendered":"https:\/\/civitastalent.ap.applyflow.com\/?p=1606"},"modified":"2026-02-20T04:38:20","modified_gmt":"2026-02-20T04:38:20","slug":"learning-development-manager-national-professional-services-organisation","status":"publish","type":"post","link":"https:\/\/www.civitastalent.com\/case-study\/learning-development-manager-national-professional-services-organisation\/","title":{"rendered":"Learning &#038; Development Manager \u2013 National Professional Services Organisation"},"content":{"rendered":"<p><b>Client Profile<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Australian professional services organisation<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> 1,200 employees nationally<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> Operating across consulting, operational, and corporate functions<\/span><\/p>\n<p><b>Role Appointed<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\"> Learning &amp; Development Manager<\/span><\/p>\n<p><b>Context<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The organisation was undergoing operational transformation, including leadership restructuring and workforce capability development initiatives.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Executive leadership had identified leadership capability and workforce development as critical organisational priorities.<\/span><\/p>\n<p><b>Challenge<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The organisation required an experienced Learning &amp; Development leader capable of designing and implementing leadership development programs aligned to organisational strategy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The talent market contained limited L&amp;D professionals with experience operating at organisational leadership level.<\/span><\/p>\n<p><b>Approach<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Civitas Talent conducted targeted search across professional services, consulting, and enterprise organisations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The process included:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mapping 96 Learning &amp; Development leaders across Australia<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Direct engagement with passive candidates<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assessment of leadership development program design experience<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><b>Solution Delivered<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Successfully appointed Learning &amp; Development Manager with experience designing leadership development programs across workforces exceeding 2,000 employees.<\/span><\/p>\n<p><b>Measured Impact<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Within first 12 months:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Designed and implemented leadership development programs supporting over 200 leaders<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improved internal leadership promotion rates by 18%<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strengthened organisational leadership capability<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><b>Strategic Outcome<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Improved workforce capability, leadership development, and organisational performance.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The organisation was undergoing operational transformation, including leadership restructuring and workforce capability development initiatives. Executive leadership had identified leadership capability and workforce development as critical organisational priorities.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","footnotes":""},"categories":[47],"tags":[],"class_list":["post-1606","post","type-post","status-publish","format-standard","hentry","category-case-study"],"acf":[],"post_author_name":"","post_authors_type":"","post_authors_from_team_members":false,"_links":{"self":[{"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/posts\/1606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/comments?post=1606"}],"version-history":[{"count":1,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/posts\/1606\/revisions"}],"predecessor-version":[{"id":1622,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/posts\/1606\/revisions\/1622"}],"wp:attachment":[{"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/media?parent=1606"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/categories?post=1606"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/tags?post=1606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}