{"id":2194,"date":"2026-08-13T04:58:21","date_gmt":"2026-08-13T04:58:21","guid":{"rendered":"https:\/\/www.civitastalent.com\/?p=2194"},"modified":"2026-08-13T05:52:25","modified_gmt":"2026-08-13T05:52:25","slug":"2194","status":"publish","type":"post","link":"https:\/\/www.civitastalent.com\/case-study\/2194\/","title":{"rendered":"Appointment of Talent Acquisition Manager, Financial Services Organisation"},"content":{"rendered":"<h2><b>At a Glance<\/b><\/h2>\n<ul>\n<li><strong>Sector &#8211; Financial Services<\/strong><\/li>\n<li><strong>Location &#8211; Sydney, NSW<\/strong><\/li>\n<li><strong>Workforce &#8211; 2,000 employees<\/strong><\/li>\n<li><strong>Service &#8211; Talent &amp; In-House Recruitment Advisory<\/strong><\/li>\n<li><strong>Engagement &#8211; Permanent Search<\/strong><\/li>\n<\/ul>\n<h2><b>The Challenge<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A financial services organisation with <\/span><b>2,000 employees<\/b><span style=\"font-weight: 400;\"> was spending heavily on agency recruitment because its in-house TA function had never moved past ad-hoc, reactive hiring, no consistent sourcing strategy, no employer brand presence, and no hiring manager training.<\/span><\/p>\n<h2><b>Our Approach<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Civitas drew on the same practitioner background behind our in-house recruitment advisory work \u2014 eight years building enterprise TA functions across financial services and other regulated sectors, to identify a candidate who had built, not just managed, a function before.<\/span><\/p>\n<h2><b>The Solution<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The appointed TA Manager had <\/span><b>previously built an in-house TA function from the ground up at another financial services employer<\/b><span style=\"font-weight: 400;\">, bringing a tested playbook for sourcing strategy, hiring manager training and reporting.<\/span><\/p>\n<h2><b>Measured Impact<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Agency spend reduced by an estimated 45% within the first year<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Average time-to-hire reduced by an estimated 30%<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Employer brand presence established across key sourcing channels for the first time<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Hiring manager satisfaction with the recruitment process improved materially<\/b><\/li>\n<\/ul>\n<h2><b>Client Reflection<\/b><\/h2>\n<blockquote><p><i><span style=\"font-weight: 400;\">We stopped bleeding agency fees within months of the right person walking in the door.<\/span><\/i><\/p><\/blockquote>\n<h2><b>Why This Matters<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Rising agency spend is almost always a symptom of an in-house function that was never properly built, not a reason to keep leaning on agencies , this appointment is the clearest version of that pattern Civitas sees across financial services clients.<\/span><\/p>\n<h2><b>Related Civitas Service<\/b><\/h2>\n<p><strong><a href=\"https:\/\/www.civitastalent.com\/clients\/advisory\/\">Talent &amp; In-House Recruitment Advisory\u00a0<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At a Glance Sector &#8211; Financial Services Location &#8211; Sydney, NSW Workforce &#8211; 2,000 employees Service &#8211; Talent &amp; In-House Recruitment Advisory Engagement &#8211; Permanent Search The Challenge A financial services organisation with 2,000 employees was spending heavily on agency recruitment because its in-house TA function had never moved past ad-hoc, reactive hiring, no consistent&hellip;<\/p>\n","protected":false},"author":10,"featured_media":2203,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","footnotes":""},"categories":[47],"tags":[],"class_list":["post-2194","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study"],"acf":[],"post_author_name":"","post_authors_type":"","post_authors_from_team_members":false,"_links":{"self":[{"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/posts\/2194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/comments?post=2194"}],"version-history":[{"count":3,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/posts\/2194\/revisions"}],"predecessor-version":[{"id":2201,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/posts\/2194\/revisions\/2201"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/media\/2203"}],"wp:attachment":[{"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/media?parent=2194"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/categories?post=2194"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.civitastalent.com\/af-api\/wp\/v2\/tags?post=2194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}