Talent Acquisition Manager – High-Growth Technology Organisation

Client Profile
Australian SaaS organisation
680 employees across Australia and Singapore
Entering accelerated growth phase following Series B investment

Role Appointed
Talent Acquisition Manager

Context

Following significant external investment, the organisation was preparing to scale its workforce rapidly, with hiring projections exceeding 180 new hires across engineering, product, customer success, and corporate functions within a 12-month period.

The existing Talent Acquisition function consisted of two internal recruiters, both operating at delivery level without leadership experience designing scalable hiring infrastructure.

Challenge

The organisation had attempted to recruit the role internally and through generalist recruitment providers over a 10-week period without success.

Key challenges included:

• Strong competition for experienced Talent Acquisition leaders across technology and SaaS sectors
  
• Limited availability of Talent leaders with experience scaling hiring functions within high-growth environments
  
• Requirement for leadership capable of building hiring structure, workforce planning frameworks, and internal Talent capability
  
• Limited visibility into passive Talent leaders not actively seeking new opportunities
  

The absence of Talent leadership was slowing workforce growth, placing pressure on engineering and product teams.

Approach

Civitas Talent conducted a targeted search across technology organisations ranging from 200 to 3,000 employees.

The process included:

• Mapping 152 Talent Acquisition leaders across SaaS, fintech, and technology organisations
  
• Direct engagement with passive Talent leaders with relevant growth experience
  
• Assessment of hiring infrastructure design experience, leadership capability, and scaling expertise
  

Within 15 days, Civitas Talent presented a shortlist of five highly qualified candidates.

Solution Delivered

The successful candidate brought over 10 years of Talent Acquisition experience within high-growth technology environments, including scaling hiring functions supporting workforce growth exceeding 400 employees.

Measured Impact

Within the first 12 months:

• Supported hiring of 196 new employees
  
• Reduced average time-to-hire from 52 days to 31 days
  
• Improved hiring manager satisfaction across engineering and product teams
  
• Reduced reliance on external recruitment providers
  

Strategic Outcome

The organisation established scalable internal hiring capability aligned to workforce growth and operational expansion.