Learning & Development Manager – National Professional Services Organisation

Client Profile
Australian professional services organisation
1,200 employees nationally
Operating across consulting, operational, and corporate functions

Role Appointed
Learning & Development Manager

Context

The organisation was undergoing operational transformation, including leadership restructuring and workforce capability development initiatives.

Executive leadership had identified leadership capability and workforce development as critical organisational priorities.

Challenge

The organisation required an experienced Learning & Development leader capable of designing and implementing leadership development programs aligned to organisational strategy.

The talent market contained limited L&D professionals with experience operating at organisational leadership level.

Approach

Civitas Talent conducted targeted search across professional services, consulting, and enterprise organisations.

The process included:

• Mapping 96 Learning & Development leaders across Australia
  
• Direct engagement with passive candidates
  
• Assessment of leadership development program design experience
  

Solution Delivered

Successfully appointed Learning & Development Manager with experience designing leadership development programs across workforces exceeding 2,000 employees.

Measured Impact

Within first 12 months:

• Designed and implemented leadership development programs supporting over 200 leaders
  
• Improved internal leadership promotion rates by 18%
  
• Strengthened organisational leadership capability
  

Strategic Outcome

Improved workforce capability, leadership development, and organisational performance.