Employee Relations & Industrial Relations Manager – Infrastructure Organisation

Client Profile
Australian infrastructure organisation delivering major civil and infrastructure projects
Workforce exceeding 1,800 employees across project and operational environments

Role Appointed
Employee Relations & Industrial Relations Manager

Context

The organisation was managing increased workforce complexity, including union engagement, enterprise agreement negotiations, and employee relations activity across major project environments.

Challenge

The organisation required experienced ER/IR leadership capable of managing complex industrial relations environments.

The talent market contained limited ER/IR professionals with infrastructure experience, and competing organisations were actively securing available talent.

Approach

Civitas Talent mapped 114 ER/IR professionals across infrastructure, construction, and industrial sectors.

Direct engagement with passive candidates identified experienced ER/IR leaders with relevant workforce and union engagement experience.

Solution Delivered

Successfully appointed ER/IR Manager with over 14 years of industrial relations experience across infrastructure environments.

Measured Impact

Within 12 months:

• Successfully supported enterprise agreement negotiations
  
• Reduced external legal reliance by 36%
  
• Strengthened internal ER/IR capability
  

Strategic Outcome

Improved organisational stability and workforce relations capability.